You can reach us by phone at +977 01-5909943 or by email at galaxyclinicfrontdesk78@gmail.com .

We offer parking facilities for our patients. More information on parking, including any associated fees, can be found on our website.

Yes, The clinic is accessible by public transportation. You can reach it using public transportation heading in the direction of Budhanilkantha.

We accept various forms of payment, including cash, credit cards, and insurance. Please refer to our billing and payment policies for more information.

Yes, our clinic is wheelchair accessible, and we have facilities to accommodate individuals with mobility challenges.

We have a team of specialized doctors in fields such as cardiology, endocrinology, gynaecology, pediatrics, ENT,

Orthopedics, Radiology, etc. Please check our website or contact us for specific details on available specialties.

No, you do not necessarily need a referral to see our specialist doctors. You can directly schedule an appointment with the specialist of your choice.

We offer USG (ultrasonography)/X-Ray services for diagnosing various conditions. Our imaging services provide valuable insights for accurate diagnoses.

Is there a pharmacy on-site, and do you offer free delivery services?

Yes, we offer comprehensive Whole Body Checkup Health Packages that include a range of tests to assess various aspects of your health, such as blood tests, imaging, cardiac assessments, and more. Details of the packages are available on our website or by contacting us.

Yes, we conduct various lab tests on-site and offer sample collection services. Our trained professionals ensure accurate and convenient sample collection for your tests.

Turnaround time for test results may vary depending on the specific test. Our staff will provide you with an estimated time for receiving your results at the time of testing.

While many services are covered, certain treatments or procedures may not be included in your plan. We recommend contacting your insurance provider to confirm coverage.

Co-pays vary depending on your insurance plan. Please check your insurance card or contact your insurance company for specific co-pay information.

A deductible is the amount you must pay out of pocket before your insurance coverage begins. The specifics of your deductible can be found in your insurance policy documentation.

You can contact our billing department for a pre-authorization or check with your insurance provider to determine coverage for a specific procedure or test.

We accept various payment methods, including cash, credit cards, and personal checks. Payment is due at the time of service for non-covered or self-pay services.

Yes, we offer payment plans for eligible patients. Please contact our billing department to discuss your options.

We have a policy for managing overdue bills. Please reach out to our billing department to discuss your situation and explore options for resolving outstanding balances.

For after-hours emergencies, please call 911 or go to the nearest hospital emergency room. We do not provide after-hours emergency care at our clinic.

We may have on-call physicians available for non-emergency concerns. You can reach the on-call doctor by calling our main clinic number after hours.

Medical emergencies include severe chest pain, difficulty breathing, severe injuries, or any condition that could be life-threatening. It’s best to go to the hospital for such cases. Our clinic is equipped for urgent but non-life-threatening issues.

We do not typically offer scheduled appointments for after-hours care. After-hours care is usually reserved for urgent or non-scheduled medical concerns.

If you need a prescription refill after hours, please call our main clinic number, and the on-call physician may assist you. It’s important to have your pharmacy information readily available.